Privacy Policy

Privacy Policy

Last updated: September 13, 2025

At SHERIFF, protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website or purchasing from us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal details you provide: name, email address, phone number, date of birth, billing & shipping address, and other contact information.
  • Account & order data: order history, purchase details, returns/exchanges information, transaction and payment details (processed through our payment providers).
  • Device & technical data: IP address, browser type, device identifiers, operating system, pages visited, referring URLs and other analytics data.
  • Preferences & interests: product preferences, size choices, wishlists, and marketing preferences.
  • Customer service communications: messages, support tickets, and any information you provide when contacting us (including phone numbers if provided).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders, manage payments, and provide order confirmations and shipping updates.
  • Communicate with you about your account, orders, exchanges, and customer support inquiries.
  • Send marketing and promotional messages (with the option to opt out), product recommendations, and personalized offers.
  • Improve and operate our website, analyze site usage, and enhance product and service offerings.
  • Protect against fraud, ensure site security, and comply with legal obligations.

3. Legal Bases for Processing

Where applicable, we process personal data based on your consent, to fulfil our contract with you (for orders and customer service), to comply with legal obligations, and for our legitimate business interests (such as fraud prevention, site operation, and improvement of products and services).

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with:

  • Service providers who support our business (payment processors, shipping & logistics partners, analytics providers, and email platforms).
  • Authorized partners who help deliver orders or support customer service.
  • Law enforcement or regulators when required by law or to protect our legal rights.

All third parties with whom we share data are contractually required to protect your data and only use it for the purposes we specify.

5. Data Retention

We retain personal data as long as necessary to provide our services, fulfil contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information for recordkeeping, fraud prevention, or to comply with legal obligations.

6. Marketing Communications & Opt-Out

We may send promotional emails, SMS, or other marketing messages. You may opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in marketing emails, or
  • Contacting our support team at wecare.sheriffindia@gmail.com.

Note: Essential service messages (order confirmations, shipping notices, and account-related communications) are necessary to operate our services and cannot be unsubscribed from.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access: Request a copy of personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal and contractual exceptions).
  • Restriction or objection: Request restriction of processing or object to certain processing activities.
  • Data portability: Request a machine-readable copy of your data where applicable.

To exercise any of these rights, contact us at wecare.sheriffindia@gmail.com. We will respond within a reasonable timeframe and as required by law.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission or storage is completely secure—please take care to protect your account credentials.

9. International Transfers

If we transfer personal data to locations outside your country, we will take steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

10. Children

Our services are not directed to children under the age of 13 (or higher age where required by local law). We do not knowingly collect personal information from children. If you believe a child under the applicable age has provided us with personal data, please contact us and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will post the updated policy on our website and update the “Last updated” date above. Continued use of our site after changes indicates acceptance of the updated policy.

12. Contact Us

For privacy questions, to exercise your rights, or to report concerns, please contact:

SHERIFF
Email: wecare.sheriffindia@gmail.com

Thank you for trusting SHERIFF. We are committed to protecting your privacy and delivering products crafted with care and integrity.